Privacy Policy
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SMS Marketing (if applicable): By entering your phone number when ordering, you agree to receive SMS messages (order tracking and abandoned cart recovery), as well as promotional offers. The number of SMS messages does not exceed 4 per month . You can unsubscribe at any time by texting STOP .
ARTICLE 2 – CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How can I withdraw my consent?
If, after you have given us your consent, you change your mind and no longer consent to us contacting you, for the continued collection or disclosure of your information, you may notify us by contacting us at contact@chienaventures.com .
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.
Payment :
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained only as long as is necessary to complete your order. After the order is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council , which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
For more information, please see Shopify's Terms of Service or Privacy Policy .
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your transactions.
We recommend that you read their privacy policies to understand how your personal information will be handled by these providers.
Note that certain providers may be located in a different jurisdiction than either you or us. Therefore, your information may be subject to the laws of those jurisdictions.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer ( SSL ) technology and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements .
COOKIES
Here is a list of cookies we use:
- _session_id : unique identifier, allows Shopify to store information about your session.
- _shopify_visit : Anonymous data used to track visit statistics.
- cart : unique identifier, keeps your cart information for 2 weeks.
- storefront_digest : used to verify access to the site in case of password.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are the legal age of majority in your province or state of residence, or that you are the age of majority in your province or state of residence and that you are the age of majority in your province or state of residence and that you have given us your consent to allow any of your minor children to use this site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.
If a material change occurs, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners.
QUESTIONS AND CONTACT DETAILS
If you would like to: access, correct, amend or delete your personal information, register a complaint, or obtain more information, contact our Privacy Compliance Officer at contact@chienaventures.com .